It's the wagging tails that give them away. Dogs love going to The Hairy Hound and it shows. It helps that the owner and staff at the dog grooming salon love dogs and love caring for them. Owner Ruth Watts says that "First and foremost I started in the 'dog' field at the age of 14, growing up in England and have been hooked ever since! This is all I want to do and everyone who works at the salon feels the same way!"
She looks at her work at The Hairy Hound from a dog's point of view. "Opening my own business was a leap of faith, especially as I wanted to do more then just groom x amount of dogs a day. Here at The Hairy Hound it is our pleasure to take the time with your pet to make the grooming experience as stress free as possible, not only on the pet but on the owner as well. We take our time and it shows in the pet's wagging tail coming in and going home. Many of our customers claim their pups get so excited to come see us!"
With a friendly staff that knows exactly how to pamper the pooches, the whole experience becomes a treat for the pets rather than a stressful ritual. And since they come out looking fluffy and even smelling good, the owners are delighted. The staff are especially gentle with nervous dogs.
The salon was remodeled in 2012 and everything is new, says Watts: "New walls, new floors, new tile work, new state of the art hydro bathing systems, all new grooming stations and equipment, new holding area for pets, brand new air conditioner and updated the electric. It was a huge undertaking but in dire need!"
Watts and the staff understand the requirements for each breed, including those with rough or thick coats that need special treatment. The only downside to the salon's popularity is that you have to call way ahead of time to get an appointment. The space is small but there is a waiting area for owners. The services include three levels of care: the Basic Spa Bath, the Deluxe Mini Groom and the Elite Groom.
The dogs can't speak to tell us about their experience so we'll have to ask their owners.
"The girls are very calm and gentle, which rubs off on the dogs. A great atmosphere, and my Jez comes out looking and smelling fabulous every time. I have been using them for over a year and have not been disappointed! Except for availability, they book up fast so call ahead!"
"Took both my canines in for a thorough grooming. It was a stress-free trip for both canines (one of which had never been to a professional groomer before), and for myself as well. The shop is on the small side, which I like! The staff are personable and both the dogs liked them straight away, which is a minor miracle already."